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Frequently Asked Questions

Frequently Asked Questions

Maintenance

We have it walked through by maintenance & the leasing team to make sure our standards are met and units are clean.

Yes, we have on-site maintenance and 24/7 emergency maintenance.

If you have an issue with an item in your unit please submit a maintenance request through your resident portal.

You will be contacted within 48 hours from the time the work order is submitted

No, you can give PTE (permission to enter) through your work order request.

If you are locked out please call the office or emergency maintenance to resolve the issue.

Yes, we allow decorations during holidays as long as the integrity of the unit stays intact.

Amenities

Glen 91 offers a courtyard with pickle ball, bocce ball, cornhole and grilling stations. There is a 24 hour fitness center, dog park and resort style pool. Inside of the clubhouse there is pool table, shuffle board and arcade game and a cyber lounge. Glen 91 also has a hammock garden and ping pong tables in the outdoor lounge.

Uncovered parking is first come first serve. Assigned carport and garages for additional monthly charge.

Washer, dryer, refrigerator, oven, dishwasher, and microwave are all standard appliances in the units.

We love pets! Check out our pet policy for more information regarding pet limits, restrictions, and fees.

We use a third-party pet screening service to ensure all applicants understand how to adhere to the property’s pet and animal policies, even if you do not have a pet or animal. All applicants should complete a Pet, No Pet, or Animal Profile. $25 per pet/per year. There is a $250 non-refundable pet fee, a $250 refundable pet deposit, and $35/monthly pet rent per pet.

We do not have a weight limit, we have the standard aggressive breed restriction.

Glen 91 offers a pet park with small and large breed separation.

Washer, dryer, refrigerator, oven, dishwasher, and microwave are all standard appliances in the units.

Yes, furnished apartments are available through our partnership with CORT. 

Learn more here: https://www.cort.com/pbbell

Yes our shortest lease term is three months.

We are not currently working with corporate leasing.

We offer a 24 hour fitness center.

Smitch machine, treadmill, elliptical, bikes, free weights and resistance machines.

Quiet hours are 10pm to 7am. There is a refundable deposit of $500 to rent the clubhouse.

Water and sewer is billed with your rent.

Admin

It does not cost to tour our apartments.

We recommend making an appointment so you don't have to wait but we do take walk-ins as well!

The management team is onsite so you can access them easily.

Fill out an application on our website!

Applications are processed within 3-5 business days!

Move in costs are based on lease start date, deposits and current specials.

We are currently working with Flex, otherwise rent is due monthly on the first through the resident portal.

You can pay rent online through the residential portal found on our property website.

Besides rent residents will pay for optional parking, water and sewer, amenity fee, pet charges and electric/ cable is billed directly to the resident.

Renters insurance is included in our amenity fee.

Electric is through SRP and setup up through phone or online.

Yes, if you refer a friend and they lease with us you get a $500 rent credit. Contact the leasing office for details and restrictions.

Two guests permitted per resident.

No there is no price reduction for longer lease terms. Monthly charges are due and only accepted on the first of the month.

No, subleasing is not permitted. All occupants must sign and be on the lease as well as have screening run by the office staff.

There is a lease break fee of one and a half times the residents rental rate at the time of notice. The resident is also in charge of rental charges 30 days from the date of notice.

Location

Yes, there is a local bus route at the corner of Glendale and 91st Ave.

We are near Westgate entertainment center.

Glendale school district.

The nearest dog park is Pioneer community park.

Yes, New river trailhead

Our residents love Tanger outlet and Park west.

Starbucks is in the opposite corner of 91st ave from the community.

Directions

Head east on Glendale Ave, destination is on your right.

Our cross streets are 91st Ave and Glendale.

Didn't find an answer?

Our team is always ready to answer your questions.